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Complete SMU
TODAY!
Exclusive Member Benefits:
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| Basic Certification includes: |
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Customer Satisfaction Surveys
We obtain a list of your customers, then execute an e-based Satisfaction Survey on behalf of your business. We document the results and certify that your company has an 80% or better customer satisfaction rate. |
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Business Overview
This overview identifies the core message of your business including products, services, history, philosophy and value proposition. |
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Online Customer Service Training
Complete our in-depth Customer Service Training. This dymanic workshop discusses ways to more effectively communicate with customers, improve employee morale and build a more customer-centric business. |
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Final Certification
By completing the LocalLoop Certification process, local business prove they recognize the importance of building a more Customer-Centric business. |
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Dynamic Business Profile Builder
What do people see when they find you online? Your Localloop Profile Page is more than just a pretty webpage - it's a marketing engine. Easily manage, edit and control how you appear online by using our Profile Builder application. |
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Uniform Code of Ethics
We developed a Uniform Code of Ethics that helps illustrate trust, accountability and honest communication and certify that your business meets them. |
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Additional Features:
- 10-Step "Maximize Marketing Performance” System
- Weekly Marketing Tip
- Bi-Monthly Articles & Reports
- Monthly Marketing Webinars
- Knowledge Library
- Business Forum
- Partner Training Programs
- Industry Models
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| Ambassador Certification includes: |
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Comprehensive Customer Satisfaction Surveys
We obtain your customer list, then execute telephone and e-based Satisfaction Survey's on behalf of your business. We document the results and certify that their company has an 80% or better customer satisfaction rate. We then review the data in a face-to-face consultation. |
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Business Overview
This overview identifies the core message of your business including products, services, history, philosophy and value proposition. In addition, a business will complete in-depth target market analysis questions and identify areas of innovation and opportunity. |
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Online Training: Customer Service, Internet, Brand and Relationship Marketing
Complete in-depth Customer Service, Relationship, Internet Communication and Brand Identity Training workshops. These workshops discuss ways to more effectively communicate with customers and enhance your brand identity while improving employee morale and building a more customer-centric business. |
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Communication Analysis
This critique reviews specific questions relating to customer communication and interaction. We review a your answers and provide insight on how to make improvements. |
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Financial Management Profile
This Profile analyzes key financial metrics and provides you with a better understanding of the "numbers” side of your business as it relates to advertising, marketing and lead generation. |
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Brand & Image Analysis
A comprehensive analysis that reviews how your brand interacts with customers and whether your marketing and brand strategies are in alignment with your overall business goals. |
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Website Analysis
A thorough review of your company website and how it interacts with customers - reviewing speed, ease of navigation and level of education. |
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Process Review
This face-to-face review provides you with a road map for how to make necessary and appropriate changes to your business. You will receive grades and feedback on every submission in the Ambassador Certification process including tips and advice to help you make improvements to your strategic marketing and communication plan. |
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Final Certification
By completing the LocalLoop Certification process, local business prove they recognize the importance of building a more Customer-Centric business. |
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Dynamic Business Profile Builder
What do people see when they find you online? Your Localloop Profile Page is more than just a pretty webpage - it's a marketing engine. Easily manage, edit and control how you appear online by using our Profile Builder application. |
|
Uniform Code of Ethics
We developed a Uniform Code of Ethics that helps illustrate trust, accountability and honest communication and certify that your business meets them. |
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Additional Features:
- 10-Step "Maximize Marketing Performance” System
- Weekly Marketing Tip
- Bi-Monthly Articles & Reports
- Monthly Marketing Webinars
- Knowledge Library
- Business Forum
- Partner Training Programs
- Industry Models
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