Last Updated: December 20, 2010.
Localloop will never sell, rent or trade the personal information we collect
from Registered Users or visitors to Localloop.com to any third party.
We simply don’t do it.
Welcome to the Localloop Website. This Privacy Policy applies to your use of the Websites
located at Localloop.com, StrategicMarketingUniversity.com and Localloop's applications and
interfaces for mobile devices (collectively, the "Website ") but does not apply to any third
party sites that may be linked to them, or any relationships you may have with the business
listed on the Website.
The terms "we", "us", and "Localloop" refer to Localloop, LLC. The terms "you" and "your" refer
to you, as a user of any of the Localloop websites. The term "personal information" means
information that you provide to us which personally identifies you to be contacted or identified,
such as your name, phone number, email address, and any other data that is tied to such information.
BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY.
IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE WEBSITE.
1. Information We Collect and How We Use It
We use commercially reasonable efforts to ensure that the collection of personal
information is limited to that which is necessary to fulfill the purposes identified
below. If we use your information in a manner different than the purpose for which
it is collected, then we will ask you for your consent prior to such use.
a. Account information. If you create an account to take advantage
of the full range of services offered on the Website, we ask for and record personal
information such as your name and email address. We use your email address to send
you disputed ratings and reviews, updates and news, and contact you on behalf of
other users (such as other users who send you compliments, personal messages, or
favorite reviews).
b. Submissions. We store and may publicly display your submissions
in order to provide the services that we offer. When we display your submissions,
we do so together with your account name (first name and last initial). The term
"submissions" refers to the information that you submit or post to the Website for
public display, such as business ratings, reviews, photos, compliments, and the
information that you display as part of your account profile.
c. Feedback. If you contact us to provide feedback, register a
complaint, file a dispute, or ask a question, we will record any personal information
and other content that you provide in your communication so that we can effectively
respond to your communication.
d. Activity. We record information relating to your use of the
Website, such as the searches you undertake, the pages you view, your browser type,
IP address, requested URL, referring URL, and timestamp information. We use this
type of information to administer the Website and provide the highest possible
level of service to you. We also use this information in the aggregate to perform
statistical analyses of user behavior and characteristics in order to measure interest
in and use of the various areas of the Website. You cannot be identified from this
aggregate information.
e. Cookies. We send cookies to your computer in order to uniquely
indentify your browser and improve the quality of our service. The term "cookies"
refers to small pieces of information that a website sends to your computer's hard
drive while you are viewing the site. We may use both session cookies (which expire
once you close your browser) and persistent cookies (which stay on your computer
until you delete them). Persistent cookies can be removed by following your browser
help file directions. If you choose to disable cookies, some areas of the Website
may not work properly or at all.
f. Enforcement. We may use the information we collect in connection
with your use of the Website (including your personal information) in order
to investigate, enforce, and apply our Terms of Service and Privacy Policy.
2. Transfer of Information
We may distribute your submissions to third parties, as permitted pursuant to our
Terms of Service. The third parties may in turn publicly display or publish your
submissions in connection with their own websites and media platforms. When we distribute
your submissions to third parties, we typically include your account name (but not
your personal information unless you include your personal information in your submissions).
We may share your personal information with third parties to provide you with services
that we offer through the Website, conduct quality assurance testing, facilitate
creation of accounts, provide technical and customer support, or provide specific
services, such as synchronization of your contacts with other software applications,
in accordance with your instructions. These third parties are required not to use
your personal information other than to provide the services requested by you.
We may share your personal information with our parent company, subsidiaries, joint
ventures, or other companies under a common control (collectively, "Affiliates")
that we may have now or in the future, in which case we will require them to honor
this Privacy Policy. If another company acquires our company or our assets, that
company will possess your personal information, and will assume the rights and obligations
with respect to that information as described in this Privacy Policy.
We may disclose your personal information to third parties in a good faith belief
that such disclosure is reasonably necessary to (a) take action regarding suspected
illegal activities; (b) enforce or apply our Terms of Service and Privacy Policy;
(c) comply with legal process, such as a search warrant, subpoena, statute, or court
order; or (d) protect our rights, reputation, and property, or that of our users,
affiliates, or the public. Please note that we are not required to question or contest
the validity of any search warrant, subpoena or other similar governmental request
that we receive.
We may disclose information in the aggregate to third parties relating to user behavior
in connection with actual or prospective business relationship with those third
parties, such as advertisers and content distributors. For example, we may disclose
the number of users that have been exposed to, or clicked on, advertising banners.
We use third party advertising companies to serve ads when you visit the Website.
These companies may use information (not including your name, address, email address,
or telephone number) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you.
3. Others' Information
You may choose to provide us with another person's e-mail address so that person
may be invited to create an account on this Website and become your friend. We use
this information to contact and, if necessary, remind that person about the invitation.
By providing us with another person's e-mail address, you represent to us that you
have obtained the consent of the person concerned as regards such disclosure to
us of their personal information. All invitees are provided with the option not
to receive further invitations. We may disclose such information if required to
do so in order to comply with legal process, as described above.
4. Links
The Website may contain links to third party websites to which we have no affiliation.
Except as set forth herein, we do not share your personal information with those
third parties, and are not responsible for their privacy practices. We suggest you
read the privacy policies on all such third party websites.
5. Controlling Your Personal Data
To the extent you include personal information in your submissions (such
as a photo of yourself), third parties may be able to identify you, associate you
with your user account, and contact you. Third parties can also associate you with
your user account using the member lookup feature on the Website, but only if the
third party already knows your full name and you include information in your submission
that allows the third party to distinguish you from other users who might share
the same full name. Please do not include information in your submissions that you
expect to keep private.
As a registered Localloop user, you can modify some of your personal information
and your privacy preferences by accessing the "Account" section of this website.
Upon your request, Localloop will use commercially reasonable efforts to close your
account, and cease displaying your submissions on the Website; nevertheless, we
may still retain your personal information in our systems.
6. Security
Your account is password protected. We use industry standard measures to protect
the personal information that is stored in our database. We limit the access to
your personal information to those employees and contractors who need access to
perform their job function, such as our customer service personnel. If you have
any questions about the security on the Website, please contact us. Although we
take appropriate measures to safeguard against unauthorized disclosures of information,
we cannot assure you that your personal information will never be disclosed in a
manner that is inconsistent with this Privacy Policy.
You hereby acknowledge that Localloop is not responsible for any intercepted information
sent via the internet, and you hereby release us from any and all claims arising
out of or related to the use of intercepted information in any unauthorized manner.
7. Terms and Modifications to this Privacy Policy
We may modify this Privacy Policy at any time, and we will post any new
versions on this page. If we make any material changes in the way we use your personal
information, we will notify you by sending an e-mail to the last e-mail address
you provided to us and/or by prominently posting notice of the changes on our website.
Any such changes will be effective upon the earlier of thirty (30) calendar days
following our dispatch of an e-mail notice to you or thirty (30) calendar days following
our posting of notice of the changes on our website. These changes will be effective
immediately for new users of the Website. Please note that at all times you are
responsible for updating your personal information to provide us with your most
current e-mail address. In the event that the last e-mail you have provided us is
not valid, or for any reason is not capable of delivering to you the notice described
above, our dispatch of the e-mail containing such notice will nonetheless constitute
effective notice of the changes described in the notice. In any event, changes to
this Privacy Policy may affect our use of personal information that you provided
us prior to our notification to you of the changes. If you do not wish to permit
changes in our use of your personal information, you must notify us prior to the
effective date of the changes that you wish to deactivate your account with us.
Continued use of the Website following notice of such changes shall indicate
your acknowledgement of such changes and agreement to be bound by the terms and
conditions of such changes.
8. Dispute Resolution
If you believe that Localloop has not adhered to this Privacy Policy you may write
to the Localloop Privacy Office at the following address:
Localloop, LLC
8301 212TH ST SW, Suite C
Edmonds, WA 98026
E-mail:
support@localloop.com
Phone: 425.967.5342
In your letter, please describe in as much detail as possible ways in which you
believe the Privacy Policy has not been complied with. We will investigate your
complaint promptly.
9. Contacting the Website and Access to Your Personal Information
Upon written request, subject to certain exceptions, Localloop will inform
you of the existence, use, and disclosure of your personal information and will
give you access to that information. Access requests should be sent to our Privacy
Officer, using the contact information above. When requesting access to your personal
information, we may request specific information from you to enable us to confirm
your identity and right to access, as well as to search for and provide the personal
information that we hold about you. We may charge you a fee to access your personal
information to cover our costs; however, we will advise you of any fee in advance,
which will be no more than any maximum fee prescribed by law.
If you have any questions about this Privacy Policy, the privacy practices of this
website, or if you want to exercise any of the rights that you are given under this
Privacy Policy, you can contact us using the contact information listed above.